Delivery and returns
DELIVERY :
- Metropolitan France
Free standard home delivery regardless of the amount of your order
Delivery time: 3 to 5 working days after placing your order
- Europe
Standard home delivery: €15
Delivery time: 5 to 6 working days after placing your order
Standard home delivery to UK, Switzerland: €25
Delivery time: 5 to 6 working days after placing your order
Free standard delivery on purchases over €200.
Any order placed on the site and delivered outside the European Union may be subject to taxes or customs duties, these are the responsibility of the customer and payable by the carrier upon delivery.
- North and South America
Standard home delivery in the United States: €25
Delivery time: 5 to 6 working days after placing your order
Standard home delivery in Canada: €25
Delivery time: 5 to 6 working days after placing your order
Any order placed on the site and delivered to North or South America may be subject to taxes or customs duties, these are the responsibility of the customer and payable by the carrier upon delivery .
- Asia and Oceania
Standard home delivery: €40
Delivery time: 5 to 6 working days after placing your order
Any order placed on the site and delivered in this area may be subject to taxes or customs duties, these are the responsibility of the customer and payable by the carrier upon delivery.
- Rest of the world
Standard home delivery: €40
Delivery time: 5 to 6 working days after placing your order
Any order placed on the site and delivered outside the aforementioned areas may be subject to taxes or customs duties, these are the responsibility of the customer and payable by the carrier upon delivery.
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RETURNS :
- Make a return from mainland France and from the European Union
An item you ordered doesn't suit you?
You can return the order with the carrier of your choice within 14 days from the date of receipt to the following address:
KAPUSH
166 boulevard Haussmann
75008 Paris, France
Items must be returned in their original condition, unworn, with all accessories and tags undetached.
- Make a return from international
An item you ordered doesn't suit you?
You can return the order with DHL within 14 days from the date of receipt to the following address:
KAPUSH
166 boulevard Haussmann
75008 Paris, France
Items must be returned in their original condition, unworn, with all accessories and tags undetached.
- Reimbursement period
We will refund your order within 3-5 business days from the date of receipt. Upon receipt of the package, we will check all items for completeness before accepting your return and authorizing the refund. The refund will be made directly to the credit card or to the same method used for the original payment in the same currency.
Afterwards, allow approximately 5 additional working days for the refund to be visible in your account.
You will receive a first email confirming receipt of your package at the KAPUSH address indicated, then a second when the refund has been made.
- Exchange a Kapush coin
We do not offer exchanges directly on our site.
For a new size, another model, or another color, we invite you to make a return and reorder on our site.